LamaBet Terms and Conditions

Welcome to LamaBet Online Casino. These Terms and Conditions govern your use of our website, our games and our services. By registering an account with LamaBet Online Casino, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of these terms, you must not use our services, including lamabet casino login, deposits, withdrawals or any promotional offers we provide.

About Our Casino

At LamaBet, we operate as a licensed online casino brand functioning under the laws of Anjouan, Union of the Comoros, holding Anjouan Gaming Authority licence No. ALSI-152406018-FI2. Our LamaBet platform launched in 2024 and offers services to players across Ireland, Canada, New Zealand, Japan, Poland and other international markets. We at LamaBet provide our services in English along with twenty other localizations, ensuring accessibility for players searching for lama bet casino experiences in their preferred language.

Eligibility and Restricted Territories

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register an account with us. We do not accept players from a number of restricted countries, including the United States, United Kingdom, Spain, France, Germany and several others listed in our full policy. Our LamaBet Casino reserves the right to amend this list at any time, and individual game providers may apply their own additional country blocks. Players from Sweden are excluded from all bonuses, cashback, promotional programmes and VIP rewards, though they may continue to access standard gameplay where permitted.

Account Registration and Verification

When you create an account at LamaBet, we require accurate and complete personal information. You agree that any payment instrument used must be registered in your own name. We at LamaBet conduct identity verification procedures before processing your first withdrawal, and we may repeat this verification at any time. Acceptable documents include a valid passport, national driving licence, government-issued ID card or birth certificate, along with proof of address such as a utility bill or bank statement issued within the last six months.

  • We may request additional documents at our discretion, including notarised identification or proof of the legal origin of funds
  • You must supply requested documents within 30 calendar days or risk withheld payment and account closure
  • Our enhanced due diligence procedures may require selfies or telephone verification

Deposits and Withdrawals

Our LamaBet Casino payment system supports a wide range of deposit methods, including Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller and various cryptocurrencies such as Bitcoin, Ethereum and USDT. The general minimum deposit is 20 EUR, though specific thresholds apply depending on the method chosen. All deposits are processed free of charge and credited instantly to your account.

Withdrawal limits at LamaBet are set at 1,000 EUR per day, 2,000 EUR per week and 8,000 EUR per month, or the equivalent in your account currency. Winnings exceeding 8,000 EUR are paid in monthly instalments until the full balance is cleared. Withdrawal requests typically take up to 96 hours to process from the moment they are submitted. We at LamaBet normally return funds to the same method used for your deposit, and use of an alternative method is permitted only after enhanced due diligence has been completed.

  • We charge an administration fee of 50 EUR for any chargeback, denial or reversal of payment
  • We apply an inactivity fee of 20 EUR per month after six consecutive months without login or wagering
  • After twelve months of inactivity, we remit the remaining balance to you, where location permits

Bonuses and Promotions

Our Welcome Bonus, available through promo code WELCOME, offers 100% up to 1,000 EUR plus 300 free spins, subject to a minimum deposit of 20 EUR. We at LamaBet also offer a Crypto Bonus, Weekend Reload Bonus, Weekly Reload Bonus and Live Cashback programme, each governed by specific wagering requirements and maximum bet limits. Wagering requirements generally apply at 35 times the combined deposit and bonus amount, to be completed within 7 days.

Bonuses offered by LamaBet Online Casino are non-sticky, meaning your real money balance is used first. We limit bonus eligibility to one per user, IP address, device, household, address, telephone number, payment method and e-mail. Our maximum cashout from any cash bonus is capped at 10 times the maximum bonus amount, and maximum winnings from bonus funds of any kind are capped at 15,000 EUR unless stated otherwise in an individual promotion.

Wagering Contribution Rules

We calculate wagering contribution differently depending on game type. Slots contribute 100% toward wagering requirements, while roulette, poker, card games, video poker, casual games and craps contribute only 5%. Lottery games do not contribute at all, and live dealer games are entirely excluded from wagering calculations at our LamaBet platform.

Our Loyalty and VIP Programme

We reward consistent play through our Complimentary Points system, which awards points for both deposits and real-money wagers. Our five-tier structure runs from Ametist through Onyx, Sapphire, Ruby and finally Red Diamond status. Each tier at LamaBet Casino unlocks increasing weekly cashback percentages, ranging from 5% at Ametist level to 15% for our Red Diamond members, alongside benefits such as personal VIP managers and exclusive trips at the highest tier.

Game Fairness and Providers

Our LamaBet library features over 7,000 games sourced from reputable providers including Evolution, Pragmatic Play, NetEnt, Play'n GO and many others. We offer slots, live casino games, table games, blackjack, roulette, video poker and progressive jackpots, alongside a separate sportsbook platform. All games provided through our casino undergo independent testing to ensure fair outcomes for every player.

Responsible Use and Prohibited Conduct

You agree not to use a VPN, proxy or any similar service to mask or manipulate your actual location when accessing our services. We accept no liability for claims arising from access to our site from a restricted territory through such means. You must not engage in fraudulent activity, bonus abuse, or collusion with other players, and we reserve the right to suspend or close any account found in violation of these terms.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to our platform. We at LamaBet are not liable for any losses arising from technical failures, internet connectivity issues, or circumstances beyond our reasonable control. Our liability, where it arises, is limited to the amount held in your account at the time of the incident.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or operational requirements. Continued use of our LamaBet services after any amendment constitutes your acceptance of the revised terms. We recommend reviewing this page regularly to stay informed of your rights and obligations.

Contact Us

If you have questions regarding these terms, our support team is available 24/7 via live chat or by e-mail at [email protected]. We aim to respond to all enquiries as quickly as possible and are committed to resolving any concerns regarding your account, deposits, withdrawals or bonus eligibility at LamaBet Online Casino.